As a Negotiator, you’ll help clients regain control of their financial futures by negotiating directly with creditors to secure favorable settlements and resolve accounts with integrity and efficiency. The Negotiator role centers on high-volume creditor negotiations conducted in accordance with the FDCPA (Fair Debt Collection Practices Act), with the goal of reaching settlements that are in the best interest of our clients. You’ll manage client files, research account details, and maintain momentum by averaging about 4 hours of talk time and 30–40 outbound calls per day to...

Due to our tremendous growth, we are looking for commission-driven, seasoned Retention Agents to join our team! A typical day consists of making and answering inbound and outbound calls, maintaining account documentation, and a positive rapport with our client...

National Debt Relief (NDR) is seeking an experienced Senior Cloud Data Engineer to join our Data Engineering team. In this role, you will own the orchestration, automation, and optimization of data workflows across our existing Snowflake-based enterprise data platform. Reporting to the Director of Data Engineering, you will be responsible for designing and delivering scalable, production-ready data systems by extending and managing the infrastructure, pipelines, and monitoring frameworks that power our analytics ecosystem.   The ideal candidate has hands-on experience with...

National Debt Relief is seeking an Operations Technician to join our growing technology team. Reporting to the Operations Manager, the Operations Technician primary role is specializing in hardware deployment, responsible for managing and ensuring that proper deployment procedures are in place for new hardware. They are also responsible for creating and managing end user accounts, imaging, and profiling hardware devices, and providing proper training to end users on how to use the new hardware. This role also includes inventory management and decommissioning of all equipment returns, software licenses, and peripherals assigned. The candidate must be team-oriented, customer service driven, with the ability...

National Debt relief is seeking a Systems Administrator I to join our growing technology team.  Reporting to the Manager of Systems Services, the Systems Administrator is responsible for the administration of critical infrastructure systems, ensuring the highest levels of availability, performance, and security.  The Systems Administrator ensures the smooth day-to-day operation of the existing infrastructure.  This role with work alongside members of the Infrastructure and Helpdesk teams with a goal of maximum reliability while maintaining system integrity.

Our Director of Information Security provides strategic leadership and vision for enterprise-wide security operations. This role oversees and matures the organization’s operations security program, ensuring alignment with business objectives, regulatory requirements, and industry best practices. The Director partners with senior leadership, technology leaders, and business stakeholders to embed security into products, services, and culture. This position reports to the Vice President of Information Security and leads a growing team (4-6 ICs) of security professionals across...

The Director of CS Digital Strategy is a highly motivated customer service leader with a proven record of building and optimizing digital platforms while continuing to deliver best in class customer service on existing platforms. The Director will be responsible for applying skills and knowledge with a disciplined approach to ensure the team meets or exceeds performance objectives, maintains a high level of client satisfaction, while also building efficiencies, automation, and processes. This individual will lead a team responsible for developing and executing strategies to enhance customer engagement, optimize operational efficiency, and drive business growth through digital channels.

  At National Debt Relief, our goal is to provide people with human-centered debt relief that makes them feel financially and emotionally whole again. We have built a customized program and established a culture that revolves around supporting our team members who, as a result, provide best in class support to our clients and their families. As a recognized leader in...

  At National Debt Relief, our goal is to provide people with human-centered debt relief that makes them feel financially and emotionally whole again. We have built a customized program and established a culture that revolves around supporting our team members who, as a result, provide best in class support to our clients and their families. As a recognized leader in...

  At National Debt Relief, our goal is to provide people with human-centered debt relief that makes them feel financially and emotionally whole again. We have built a customized program and established a culture that revolves around supporting our team members who, as a result, provide best in class support to our clients and their families. As a recognized leader in...

  At National Debt Relief, our goal is to provide people with human-centered debt relief that makes them feel financially and emotionally whole again. We have built a customized program and established a culture that revolves around supporting our team members who, as a result, provide best in class support to our clients and their families. As a recognized leader in...

  At National Debt Relief, our goal is to provide people with human-centered debt relief that makes them feel financially and emotionally whole again. We have built a customized program and established a culture that revolves around supporting our team members who, as a result, provide best in class support to our clients and their families. As a recognized leader in...

  At National Debt Relief, our goal is to provide people with human-centered debt relief that makes them feel financially and emotionally whole again. We have built a customized program and established a culture that revolves around supporting our team members who, as a result, provide best in class support to our clients and their families. As a recognized leader in...

  At National Debt Relief, our goal is to provide people with human-centered debt relief that makes them feel financially and emotionally whole again. We have built a customized program and established a culture that revolves around supporting our team members who, as a result, provide best in class support to our clients and their families. As a recognized leader in...

  At National Debt Relief, our goal is to provide people with human-centered debt relief that makes them feel financially and emotionally whole again. We have built a customized program and established a culture that revolves around supporting our team members who, as a result, provide best in class support to our clients and their families. As a recognized leader in...

  At National Debt Relief, our goal is to provide people with human-centered debt relief that makes them feel financially and emotionally whole again. We have built a customized program and established a culture that revolves around supporting our team members who, as a result, provide best in class support to our clients and their families. As a recognized leader in...

  At National Debt Relief, our goal is to provide people with human-centered debt relief that makes them feel financially and emotionally whole again. We have built a customized program and established a culture that revolves around supporting our team members who, as a result, provide best in class support to our clients and their families. As a recognized leader in...

  At National Debt Relief, our goal is to provide people with human-centered debt relief that makes them feel financially and emotionally whole again. We have built a customized program and established a culture that revolves around supporting our team members who, as a result, provide best in class support to our clients and their families. As a recognized leader in...

The Contact Center Sales Advisor (Reach Financial Opener) position is non-exempt and focused on providing exceptional phone support for National Debt Relief’s clientele who are enrolled in our debt settlement program. The role consists of answering general inquiries from clients, addressing any problems or concerns they may have, and anticipating our client’s needs as they progress through our program to ensure successful completion. A typical day consists of making and answering inbound and outbound calls, determining loan eligibility, and maintaining a positive rapport with our...

National Debt Relief is seeking a detail-oriented and insights-driven Senior Digital Analytics Analyst to support the measurement and optimization of our end-to-end digital customer experience. This role sits at the intersection of data, technology, and customer experience, helping to ensure we collect, analyze, and activate data across web, mobile, chat, and support channels.   As a Senior Analyst, you will work closely with Product, Marketing, Engineering, and Client Experience teams to deliver reporting, uncover trends, and generate actionable insights that improve customer...

The People Experience Specialist is part of a fast-paced and collaborative work environment that delivers exceptional HR support to all NDR team members. In addition to the core responsibilities listed below, assignments and special projects outside of the normal scope will be extended. As a People Experience Specialist, you will work within the People Experience Operations team while being able to receive exposure into other HR functions such as but not limited to, learning and development, benefits, payroll, and recruiting. The People Experience Specialist will also assist the People Experience Partners and Directors in all team member related tasks to ensure the success of the department and the organization.