National Debt Relief is seeking an Operations Technician to join our growing technology team. Reporting to the Operations Manager, the Operations Technician primary role is specializing in hardware deployment, responsible for managing and ensuring that proper deployment procedures are in place for new hardware. They are also responsible for creating and managing end user accounts, imaging, and profiling hardware devices, and providing proper training to end users on how to use the new hardware. This role also includes inventory management and decommissioning of all equipment returns, software licenses, and peripherals assigned. The candidate must be team-oriented, customer service driven, with the ability...

National Debt relief is seeking a Systems Administrator I to join our growing technology team.  Reporting to the Manager of Systems Services, the Systems Administrator is responsible for the administration of critical infrastructure systems, ensuring the highest levels of availability, performance, and security.  The Systems Administrator ensures the smooth day-to-day operation of the existing infrastructure.  This role with work alongside members of the Infrastructure and Helpdesk teams with a goal of maximum reliability while maintaining system integrity.

Our Director of Information Security provides strategic leadership and vision for enterprise-wide security operations, governance, and risk management. This role oversees and matures the organization’s operations security program, ensuring alignment with business objectives, regulatory requirements, and industry best practices. The Director partners with senior leadership, technology leaders, and business stakeholders to embed security into products, services, and culture. This position reports to the Vice President of Information Security and leads a growing team (4-6 ICs) of...

The Director of CS Digital Strategy is a highly motivated customer service leader with a proven record of building and optimizing digital platforms while continuing to deliver best in class customer service on existing platforms. The Director will be responsible for applying skills and knowledge with a disciplined approach to ensure the team meets or exceeds performance objectives, maintains a high level of client satisfaction, while also building efficiencies, automation, and processes. This individual will lead a team responsible for developing and executing strategies to enhance customer engagement, optimize operational efficiency, and drive business growth through digital channels.

  At National Debt Relief, our goal is to provide people with human-centered debt relief that makes them feel financially and emotionally whole again. We have built a customized program and established a culture that revolves around supporting our team members who, as a result, provide best in class support to our clients and their families. As a recognized leader in...

  At National Debt Relief, our goal is to provide people with human-centered debt relief that makes them feel financially and emotionally whole again. We have built a customized program and established a culture that revolves around supporting our team members who, as a result, provide best in class support to our clients and their families. As a recognized leader in...

  At National Debt Relief, our goal is to provide people with human-centered debt relief that makes them feel financially and emotionally whole again. We have built a customized program and established a culture that revolves around supporting our team members who, as a result, provide best in class support to our clients and their families. As a recognized leader in...

  At National Debt Relief, our goal is to provide people with human-centered debt relief that makes them feel financially and emotionally whole again. We have built a customized program and established a culture that revolves around supporting our team members who, as a result, provide best in class support to our clients and their families. As a recognized leader in...

  At National Debt Relief, our goal is to provide people with human-centered debt relief that makes them feel financially and emotionally whole again. We have built a customized program and established a culture that revolves around supporting our team members who, as a result, provide best in class support to our clients and their families. As a recognized leader in...

  At National Debt Relief, our goal is to provide people with human-centered debt relief that makes them feel financially and emotionally whole again. We have built a customized program and established a culture that revolves around supporting our team members who, as a result, provide best in class support to our clients and their families. As a recognized leader in...

  At National Debt Relief, our goal is to provide people with human-centered debt relief that makes them feel financially and emotionally whole again. We have built a customized program and established a culture that revolves around supporting our team members who, as a result, provide best in class support to our clients and their families. As a recognized leader in...

  At National Debt Relief, our goal is to provide people with human-centered debt relief that makes them feel financially and emotionally whole again. We have built a customized program and established a culture that revolves around supporting our team members who, as a result, provide best in class support to our clients and their families. As a recognized leader in...

  At National Debt Relief, our goal is to provide people with human-centered debt relief that makes them feel financially and emotionally whole again. We have built a customized program and established a culture that revolves around supporting our team members who, as a result, provide best in class support to our clients and their families. As a recognized leader in...

  At National Debt Relief, our goal is to provide people with human-centered debt relief that makes them feel financially and emotionally whole again. We have built a customized program and established a culture that revolves around supporting our team members who, as a result, provide best in class support to our clients and their families. As a recognized leader in...

  At National Debt Relief, our goal is to provide people with human-centered debt relief that makes them feel financially and emotionally whole again. We have built a customized program and established a culture that revolves around supporting our team members who, as a result, provide best in class support to our clients and their families. As a recognized leader in...

National Debt Relief is seeking an experienced, dynamic, and highly motivated Technical Product Manager to lead our Digital Platform team. This role is pivotal in shaping the strategic direction and operational excellence of our infrastructure, core services, and integrations with internal services and vendor solutions. Collaborating closely with cross-functional teams, this role involves translating business needs and feedback into effective, scalable technical solutions that drive platform reliability and performance, and business outcomes.   The ideal candidate will be a proactive Technical Product...

As the Director of Sales Analytics, you will serve as the strategic leader responsible for shaping and executing the analytics vision that drives sales performance, conversion rates, and long-term growth at National Debt Relief. This role will own the design and implementation of sales forecasting, funnel optimization, and performance measurement frameworks that align with company objectives. You will partner closely with Sales, Marketing, Finance, and Strategy leadership to deliver actionable insights that influence lead management, sales effectiveness, agent performance, and client acquisition decisions. In addition to driving enterprise-wide sales analytics strategy, you will lead and mentor a team,...

The Contact Center Sales Advisor (Reach Financial Opener) position is non-exempt and focused on providing exceptional phone support for National Debt Relief’s clientele who are enrolled in our debt settlement program. The role consists of answering general inquiries from clients, addressing any problems or concerns they may have, and anticipating our client’s needs as they progress through our program to ensure successful completion. A typical day consists of making and answering inbound and outbound calls, determining loan eligibility, and maintaining a positive rapport with our...

National Debt Relief is seeking a detail-oriented and insights-driven Senior Digital Analytics Analyst to support the measurement and optimization of our end-to-end digital customer experience. This role sits at the intersection of data, technology, and customer experience, helping to ensure we collect, analyze, and activate data across web, mobile, chat, and support channels.   As a Senior Analyst, you will work closely with Product, Marketing, Engineering, and Client Experience teams to deliver reporting, uncover trends, and generate actionable insights that improve customer...

National Debt Relief (NDR) is seeking a highly detail-oriented and process-driven Release Engineer to manage and oversee the release lifecycle across multiple platforms, with a primary focus on Salesforce. This role is essential to ensure reliable, repeatable, and secure deployments across production and non-production environments.   While this is not a development role, the ideal candidate will bring strong experience with Salesforce release management, knowledge of Salesforce architecture/metadata, and a solid understanding of modern CI/CD pipelines. You’ll coordinate...

The People Experience Specialist is part of a fast-paced and collaborative work environment that delivers exceptional HR support to all NDR team members. In addition to the core responsibilities listed below, assignments and special projects outside of the normal scope will be extended. As a People Experience Specialist, you will work within the People Experience Operations team while being able to receive exposure into other HR functions such as but not limited to, learning and development, benefits, payroll, and recruiting. The People Experience Specialist will also assist the People Experience Partners and Directors in all team member related tasks to ensure the success of the department and the organization.

We are looking for a Digital Product Manager who is passionate about solving real problems for users, eager to grow in product management, and excited to make a meaningful impact. As a Digital Product Manager, you’ll work closely with Senior Product Managers, designers, engineers, data analysts, and other stakeholders to develop and improve digital experiences that help consumers explore, enroll, and succeed in our debt relief program—without relying solely on phone-based channels.   This is a unique opportunity to help build tools that support self-service enrollment,...