The Director of Strategy & Business Analytics reports to the VP of Business Analytics. Upon hire, this position will function as an individual contributor, working across business functions on a wide range of analytical and strategic projects determined by the VP of Business Analytics based on business need. The individual is expected to demonstrate strong business judgment, proactively identify analytical opportunities, build data-driven insights, and present recommendations to senior and executive leadership that drive business decisions. As the function continues to grow, this role is expected to evolve into a people leadership position with responsibility for leading, mentoring, and developing a...
National Debt Relief is seeking an IT Provisioning Analyst to join the Information Technology team. The IT Provisioning Analyst primary role is account creation, user audits and maintaining NDR’s user account environments for all NDR organizations and outsource partners. This role will be responsible for the maintenance and management of user accounts across all environments including SaaS and software licensing. The IT Provisioning Analyst will partner with the Infrastructure, Information Security and Desktop Support/Operation teams to assist with user and systems audits. This role will be an escalation point for user lockouts or account disabling.
National Debt Relief is seeking a Routing Strategy & Analytics Manager to join our Routing Analytics & Revenue Analytics Strategy team. This team evaluates lead quality and develops and executes strategies that optimally balance performance with cost. The Routing Strategy Manager will own intra-day performance monitoring, drive long-term roadmap development, and partner cross-functionally to deliver results.
This is a fast-paced, dynamic environment that rewards curiosity, autonomy, and the confidence to challenge norms. Non-traditional hours including evenings and...
National Debt Relief is scaling its marketing and product data infrastructure. We're hiring a Platform Manager to own the architecture, governance, and enablement of one of our strategic marketing, analytics, or experimentation platforms — spanning categories such as Customer Data Platforms, Tag Management, Experimentation & Feature Flags, or Partner Attribution.
This is a platform-ownership role, not an operations role. You won't run day-to-day campaigns, publish tags, or execute experiments yourself — you'll build the standards, integrations, and guardrails...
National Debt Relief is seeking a Director of Paid Social to lead one of the company's fastest-growing customer acquisition channels. This role is responsible for defining the strategy, execution, and long-term growth roadmap across the company's Paid Social portfolio, including Meta, TikTok, and other social platforms, while also overseeing native advertising, AppLovin, and adjacent performance media channels.
This leader will own a multi-million-dollar monthly media investment across these channels while managing a high-performing team and agency partners. Success in this role...
In the Client Success Agent II role, you’ll bring courage into every conversation, empowering clients with the confidence to take control of their financial future. Your compassion and expert guidance will inspire resilience and progress throughout their debt relief journey. The Client Success Agent II provides exceptional voice support in an unscripted environment for clients enrolled in our debt settlement program. A typical day...
In the Client Success Agent II role, you’ll bring courage into every conversation, empowering clients with the confidence to take control of their financial future. Your compassion and expert guidance will inspire resilience and progress throughout their debt relief journey. The Client Success Agent II provides exceptional voice support in an unscripted environment for clients enrolled in our debt settlement program. A typical day...
In the Client Success Agent II role, you’ll bring courage into every conversation, empowering clients with the confidence to take control of their financial future. Your compassion and expert guidance will inspire resilience and progress throughout their debt relief journey. The Client Success Agent II provides exceptional voice support in an unscripted environment for clients enrolled in our debt settlement program. A typical day...
In the Client Success Agent II role, you’ll bring courage into every conversation, empowering clients with the confidence to take control of their financial future. Your compassion and expert guidance will inspire resilience and progress throughout their debt relief journey. The Client Success Agent II provides exceptional voice support in an unscripted environment for clients enrolled in our debt settlement program. A typical day...
In the Client Success Agent II role, you’ll bring courage into every conversation, empowering clients with the confidence to take control of their financial future. Your compassion and expert guidance will inspire resilience and progress throughout their debt relief journey. The Client Success Agent II provides exceptional voice support in an unscripted environment for clients enrolled in our debt settlement program. A typical day...
In the Client Success Agent II role, you’ll bring courage into every conversation, empowering clients with the confidence to take control of their financial future. Your compassion and expert guidance will inspire resilience and progress throughout their debt relief journey. The Client Success Agent II provides exceptional voice support in an unscripted environment for clients enrolled in our debt settlement program. A typical day...
In the Client Success Agent II role, you’ll bring courage into every conversation, empowering clients with the confidence to take control of their financial future. Your compassion and expert guidance will inspire resilience and progress throughout their debt relief journey. The Client Success Agent II provides exceptional voice support in an unscripted environment for clients enrolled in our debt settlement program. A typical day...
In the Client Success Agent II role, you’ll bring courage into every conversation, empowering clients with the confidence to take control of their financial future. Your compassion and expert guidance will inspire resilience and progress throughout their debt relief journey. The Client Success Agent II provides exceptional voice support in an unscripted environment for clients enrolled in our debt settlement program. A typical day...
In the Client Success Agent II role, you’ll bring courage into every conversation, empowering clients with the confidence to take control of their financial future. Your compassion and expert guidance will inspire resilience and progress throughout their debt relief journey. The Client Success Agent II provides exceptional voice support in an unscripted environment for clients enrolled in our debt settlement program. A typical day...
In the Client Success Agent II role, you’ll bring courage into every conversation, empowering clients with the confidence to take control of their financial future. Your compassion and expert guidance will inspire resilience and progress throughout their debt relief journey. The Client Success Agent II provides exceptional voice support in an unscripted environment for clients enrolled in our debt settlement program. A typical day...
In the Client Success Agent II role, you’ll bring courage into every conversation, empowering clients with the confidence to take control of their financial future. Your compassion and expert guidance will inspire resilience and progress throughout their debt relief journey. The Client Success Agent II provides exceptional voice support in an unscripted environment for clients enrolled in our debt settlement program. A typical day...
In the Client Success Agent II role, you’ll bring courage into every conversation, empowering clients with the confidence to take control of their financial future. Your compassion and expert guidance will inspire resilience and progress throughout their debt relief journey. The Client Success Agent II provides exceptional voice support in an unscripted environment for clients enrolled in our debt settlement program. A typical day...
In the Client Success Agent II role, you’ll bring courage into every conversation, empowering clients with the confidence to take control of their financial future. Your compassion and expert guidance will inspire resilience and progress throughout their debt relief journey. The Client Success Agent II provides exceptional voice support in an unscripted environment for clients enrolled in our debt settlement program. A typical day...
The Assistant Controller supports the Controller in overseeing the organization's accounting operations, including the preparation of financial reports, maintenance of accounting records, and implementation of internal controls. This role involves supervising accounting staff, managing month-end and year-end close processes, ensuring compliance with regulatory requirements, and assisting in budgeting and financial analysis to support strategic decision-making. The Assistant Controller plays a key role in maintaining the accuracy and integrity of financial data.
National Debt Relief (NDR) is seeking a Senior Platform Engineer, Data & AI to help build and scale the next generation of our enterprise data and AI platform. This role sits within the Data Engineering organization and will focus on building the application and service layer that powers our Customer Data Platform (CDP), AI products, and operational data systems.
A primary focus of this role will be designing and implementing cloud-native services in AWS that sit in front of core data platforms including PostgreSQL, Snowflake, and other enterprise data systems. These...
National Debt Relief is seeking a highly skilled and strategic Staff Marketing Automation Developer who is passionate about building modern, scalable customer engagement experiences. In this role, you will leverage your deep expertise in marketing automation platforms, data integrations, and messaging architecture to design, develop, and optimize lifecycle communications across multiple channels. Working closely with senior technical leaders and cross-functional teams, you will help shape the future of our customer messaging ecosystem by modernizing platform capabilities, defining development standards, influencing migration strategy, and supporting the evolution of a more event-driven, customer-centric...
The Director of Retention plays a critical leadership role in advancing NDR’s goal of delivering Best‑in‑Class Client Servicing and reducing client churn. This individual will lead and develop large‑scale retention teams, implement data‑driven strategies that enhance client satisfaction, and build processes that drive efficiency, quality, and measurable performance improvement.
The ideal candidate is an experienced leader skilled across all communication channels, capable of navigating system integrations, implementing new support models, and establishing metrics that...
National Debt Relief is seeking a highly motivated, hands-on Senior Marketing Automation Developer who is passionate about building modern, data-driven customer engagement experiences. In this role, you will leverage your technical expertise to design, develop, and optimize scalable lifecycle messaging programs that support business growth and customer success. Working closely with senior technical leaders and cross-functional partners, you will help modernize our messaging architecture, translate business requirements into robust Braze solutions, and drive platform innovation. The successful candidate will be a strong developer, an analytical problem solver, and a collaborative teammate who thrives in a...
National Debt Relief (NDR) is seeking a technically fluent and strategically driven Director of Applied AI to lead the development, deployment, and enablement of Generative AI solutions across the business. Reporting directly to the Vice President of Data and AI and serving as a member of the Data & AI leadership team, this role is responsible for driving transformative impact through the implementation of AI technologies that improve operational efficiency, increase revenue, and elevate the client experience. The Director of Applied AI will lead a high-leverage team responsible for identifying opportunities, evaluating, and integrating AI solutions, and ensuring successful business outcomes. This...
We are seeking a dynamic, determined, and adaptable Partner Marketing Specialist. In this role, this individual will onboard and assist with new and existing partners from the latter stages of the sales cycle through their implementation as part of our channels. This role will collaborate with cross-functional teams composed of business and technology resources. The role also requires a heavy focus on relationship and operations management with National Debt Relief’s partners.
The Talent Acquisition Supervisor reports to the Director of Talent Acquisition and is responsible for leading a team of Talent Acquisition Associates, Specialists and Senior Specialists supporting high-volume hiring initiatives. This role oversees day-to-day operations, workforce planning, stakeholder management, team productivity, and recruiting performance to ensure hiring goals are achieved efficiently and effectively.
The Supervisor serves as the primary leader for class-based recruiting efforts, ensuring recruiting processes, candidate pipelines, and hiring events are executed successfully while maintaining exceptional candidate...
The Director of CS Digital Strategy is a highly motivated customer service leader with a proven record of building and optimizing digital platforms while continuing to deliver best in class customer service on existing platforms. The Director will be responsible for applying skills and knowledge with a disciplined approach to ensure the team meets or exceeds performance objectives, maintains a high level of client satisfaction, while also building efficiencies, automation, and processes. This individual will lead a team responsible for developing and executing strategies to enhance customer engagement, optimize operational efficiency, and drive business growth through digital channels.
Seeking a solo practitioner to meet our growing demand for an attorney licensed to practice in North Carolina. Ideally, the attorney has practiced for at least a year and has an interest in helping consumers resolve issues related to their debt. We will provide the attorney with a solid stream of income and the freedom to focus on legal work, not sales.
The ideal candidate must be able to work independently and have superior organizational skills. This position imparts broad responsibilities with strict time deadlines and exposes you to various areas of consumer law, including civil litigation defense, debt resolution, bankruptcy, the Fair Credit Reporting Act (FCRA),...
The Senior Information Security Engineer provides consulting and guidance on enterprise-wide security operations, solutions, and architecture. This role focuses on the implementation, support, and design of our security operations and technology as it pertains to assessments, network infrastructure, system monitoring, and compliance. Documentation, technical ownership, and knowledge sharing are key components of this role.
The Information Security Engineer provides consulting and guidance on enterprise-wide security operations, solutions, and architecture. This role focuses on the implementation, support, and design of our security operations and technology as it pertains to assessments, network infrastructure, system monitoring, and compliance. Documentation, technical ownership, and knowledge sharing are key components of this role.
We are looking for an AI-native, execution-minded Customer Journey Manager to own lifecycle and retention performance across key customer and prospect journeys. This role sits at the intersection of lifecycle marketing, retention marketing, CRM, customer journey orchestration, marketing automation, and omni-channel customer engagement. This role is focused on one of our biggest growth opportunities: recovering and converting leads who do not enroll on the first pass. You will own strategy, execution, and optimization across cross-channel journeys that re-engage dropped leads, improve customer experience, accelerate sales contact, and...
National Debt Relief (NDR) is seeking highly skilled and technically curious Principal Applied AI Engineers to join our growing Data & AI organization. Reporting to the Director of Applied AI, these roles will be foundational members of the Applied AI team responsible for the hands-on implementation of enterprise-grade Generative AI (GenAI) solutions. This is an exciting opportunity to build and deploy real-world, production-ready AI applications that transform client experiences, optimize internal operations, and unlock intelligent automation at scale.
As a Principal...
National Debt Relief (NDR) is seeking highly skilled and technically curious Applied AI Engineers to join our growing Data & AI organization. Reporting to the Director of Applied AI, these roles will be foundational members of the Applied AI team responsible for the hands-on implementation of enterprise-grade Generative AI (GenAI) solutions. This is an exciting opportunity to build and deploy real-world, production-ready AI applications that transform client experiences, optimize internal operations, and unlock intelligent automation at scale.
As an Applied AI Engineer, you...