The People Experience Specialist is part of a fast-paced and collaborative work environment that delivers exceptional HR support to all NDR employees. In addition to the core responsibilities listed below, assignments and special projects outside of the normal scope will be extended. As a People Experience Specialist, you will receive exposure to all areas in HR including but not limited to, learning and development, benefits, payroll, and recruiting. The Specialist will assist the People Partners and Directors in all employee related tasks to ensure the success of the department and the organization.

• Manage and lead the onboarding and orientation process for all new hires to support a smooth integration into the organization. Ensuring new hires obtain a full understanding of Company policies and practices.
• Conduct background check screenings for job candidates as well as hold pre-adverse and adverse conversations. Ensure that all pre-employment communication and steps are taken within compliance of state and local laws.
• Conduct exit interviews and collect, analyze, and present employee feedback from a variety of sources to HR leadership to promote strategic and informed people-oriented business decisions.
• Diligently monitor all HR related inboxes and handle inbound inquiries made by employees of all levels to deliver high-quality support, as well as escalate employee relations claims or grievances as needed.
• Draft and respond to unemployment claims including filing appeals. Collect and compile materials required and prepare NDR participants for hearings as needed.
• Manage the I-9 Employment Eligibility Verification Process in compliance with the (USCIS) immigration laws.
• Maintain all HRIS system transactions for new hires, employee promotions, transfers, leaves, and terminations with the upmost accuracy.
• Ensure that HR records are accurate and up-to-date, and that all employee related documentation such as performance reviews and exit interviews are collected, maintained, and comply with company policy.
• Complete employment verification requests.
• Diligently track, audit, and report on Performance Management including Company policy violations and other coaching items.
• Collaborate as needed with cross-functional teams such as Payroll, Benefits, Learning and Development, IT, Legal, and other functions.
• Lead or assist with special projects as requested by the HR leadership team, and ensure all assigned tasks are completed in a timely manner. Regularly provide status updates to project stakeholders.
• Actively participate in the continuous improvement of HR operational processes and procedures to ensure efficiency and enhancement of support and services delivered. Maintain standard operating procedures for accuracy.
• Work with the HR Partner and Director to assist in the resolving of employee relations cases and subsequent documentation.
• Assist in the maintenance of the employee handbook, code of conduct and HR policies. Recommend additions, deletions, or modifications to ensure NDR provides outstanding employment practices.
• Support the Company’s Performance Review and Merit Increase cycle
• Handle the administration of various legal documents such as the issuing of General Release Agreements, Bonus Agreements, and waivers.
• Assist in the planning and facilitation of company events, staff meetings, management dinners, or other employee engagement activities as needed.

• The employee is expected to be punctual and ready to report to work on a consistent basis
• The employee will be exposed to a fast-paced environment and is expected to be able to adjust accordingly
• Bachelor’s Degree in HR or related field preferred
• 1-2 years as a Human Resources Administrator
• Ability to prioritize multiple tasks and shifting priorities, in a time-sensitive, deadline driven environment
• Strong organizational skills, time management, and attention to detail
• Intermediate Excel skills
• Possess strong analytic and problem-solving skills
• Excellent written and verbal communication skills
• Experience with HRIS systems, ADP Workforce Now experience a plus

Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for each position across the US. Within the range, individual pay is determined by work location, job-related skills, experience, and relevant education or training. This good faith pay range is provided in compliance with NYC law and the laws of other jurisdictions that may require a salary range in job postings. The salary for this position is $28/hr - $31.25/hr.

 

 

National Debt Relief was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt. We are one of the most-trusted and best-rated consumer debt relief providers in the United States. As a leading debt settlement organization, we have helped over 450,000 people settle over $10 billion of debt, while empowering them to lead a healthier financial lifestyle and feel free to live their best life. At National Debt Relief, we treat our clients like real people. Our purpose is to elevate, empower, and transform their lives.

 

Rated A+ by the Better Business Bureau, our goal is to help individuals and families get out of debt with the least possible cost through conducting financial consultations, educating the consumer and recommending the appropriate solution. We become our clients' number one advocate to help them reestablish financial stability as quickly as possible.

National Debt Relief is a team-oriented environment full of rewards and growth opportunities for our employees. We are dedicated to our employee's success and growth within the company, through our employee mentorship and leadership programs.

 

Our extensive benefits package includes:

• Generous Medical, Dental, and Vision Benefits
• 401(k) with Company Match
• Paid Holidays, Volunteer Time Off, Sick Days, and Vacation
• 10 weeks Paid Parental Leave
• Pre-tax Transit Benefits
• No-Cost Life Insurance Benefits
• Voluntary Benefits Options
• ASPCA Pet Health Insurance Discount

National Debt Relief is a certified Great Place to Work®!

National Debt Relief is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law.

 

For information about our Employee Privacy Policy, please see here

 

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