National Debt Relief (NDR) is seeking a highly detail-oriented and process-driven Release Engineer to manage and oversee the release lifecycle across multiple platforms, with a primary focus on Salesforce. This role is essential to ensure reliable, repeatable, and secure deployments across production and non-production environments.

 

While this is not a development role, the ideal candidate will bring strong experience with Salesforce release management, knowledge of Salesforce architecture/metadata, and a solid understanding of modern CI/CD pipelines. You’ll coordinate with developers, QA, and administrators to lead high-quality releases, manage code conflicts, enforce version control practices, and maintain environment readiness. The role will evolve to include support for additional applications and infrastructure release processes beyond Salesforce.

 

This role is critical to enabling a scalable and secure release framework across NDR. While Salesforce is currently the central focus, the Release Engineer will help lay the foundation for broader DevOps practices and support release automation across additional applications and platforms as our ecosystem evolves.

 

• Own and lead the end-to-end release process for Salesforce and other supported platforms, including planning, deployment, validation, and post-release monitoring.
• Collaborate with developers, QA, and stakeholders to resolve deployment issues, support hotfixes and rollbacks, and improve release reliability.
• Maintain and enforce Git branching strategies and pull request workflows using GitHub, with emphasis on Git CLI operations (e.g., cherry-picking, rebasing, conflict resolution).
• Manage CI/CD pipelines using tools such as Gearset, GitHub Actions, Jenkins, or similar platforms.
• Oversee sandbox creation and refresh processes for Salesforce, including executing custom post-refresh scripts and test data seeding.
• Monitor release metrics, logs, and health checks to identify and address bottlenecks or risks across environments.
• Contribute to the development and enhancement of release processes across other applications and services as the organization grows.
• Support security, compliance, and access control practices by managing release permissions and minimizing direct production access for developers.

Education/Experience:

• Bachelor’s degree in relevant field preferred.
• 5 years of experience in release management or DevOps, with at least 3 years in a Salesforce-focused role.
• Salesforce Administrator or Platform App Builder certification preferred.
• Strong experience managing Salesforce release pipelines, including metadata deployment strategies, environment management, and rollback planning.
• Hands-on experience with Salesforce administration and a working understanding of Apex, Flows, LWC, and integration points.
• Experience with infrastructure-as-code tools (e.g., Terraform), Kubernetes, and AWS is a strong plus.
• Exposure to other release pipelines or infrastructure environments (e.g., internal apps, web services, mobile).
• Bash scripting, Python, or comparable automation scripting experience for post-deployment tasks and operational tooling.

Required Skills/Abilities:

• Familiarity with enterprise release management frameworks and change control processes.
• Proficiency with Git version control (especially GitHub) and Git CLI workflows (branches, merges, cherry-pick, etc.).
• Familiarity with CI/CD and DevOps tools such as Gearset, Jenkins, GitHub Actions, or comparable platforms.
• Excellent communication, documentation, and coordination skills for working across technical and non-technical teams.
• Proven ability to manage concurrent releases and shifting priorities in an agile development environment.
• Analytical mindset with the ability to identify root causes of deployment failures and proactively implement improvements.
• Experience using Atlassian tools such as JIRA and Confluence in a collaborative software delivery context.

National Debt Relief Role Qualifications:

• Computer competency and ability to work with a computer.
• Prioritize multiple tasks and projects simultaneously.
• Exceptional written and verbal communication skills.
• Punctuality expected, ready to report to work on a consistent basis.
• Attain and maintain high performance expectations on a monthly basis.
• Work in a fast-paced, high-volume setting.
• Use and navigate multiple computer systems with exceptional multi-tasking skills.
• Remain calm and professional during difficult discussions.
• Take constructive feedback.
• Available for full-time position, overtime eligible if classified non-exempt.

Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for each position across the US. Within the range, individual pay is determined by work location, job-related skills, experience, and relevant education or training. This good faith pay range is provided in compliance with NYC law and the laws of other jurisdictions that may require a salary range in job postings. The salary for this position is $107,500 to $130,000 annually.

 

 

National Debt Relief was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt. We are one of the most-trusted and best-rated consumer debt relief providers in the United States. As a leading debt settlement organization, we have helped over 450,000 people settle over $10 billion of debt, while empowering them to lead a healthier financial lifestyle and feel free to live their best life. At National Debt Relief, we treat our clients like real people. Our purpose is to elevate, empower, and transform their lives.

 

Rated A+ by the Better Business Bureau, our goal is to help individuals and families get out of debt with the least possible cost through conducting financial consultations, educating the consumer and recommending the appropriate solution. We become our clients' number one advocate to help them reestablish financial stability as quickly as possible.

National Debt Relief is a team-oriented environment full of rewards and growth opportunities for our employees. We are dedicated to our employee's success and growth within the company, through our employee mentorship and leadership programs.

 

Our extensive benefits package includes:

• Generous Medical, Dental, and Vision Benefits
• 401(k) with Company Match
• Paid Holidays, Volunteer Time Off, Sick Days, and Vacation
• 12 weeks Paid Parental Leave
• Pre-tax Transit Benefits
• No-Cost Life Insurance Benefits
• Voluntary Benefits Options
• ASPCA Pet Health Insurance Discount
• Access to your earned wages at any time before payday
  

 

National Debt Relief is a certified Great Place to Work®!

 

National Debt Relief is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law.

 

For information about our Employee Privacy Policy, please see here
For information about our Applicant Terms, please see here

 

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