We are seeking a highly experienced, strategically minded, and action oriented Senior Director of Product Management to lead product portfolios focused on operational efficiency, workflow optimization, and business-critical solutions. In this role, you will oversee multiple product managers, ensuring that our product strategies and roadmaps align with the company’s overarching goals. This leader will excel at translating complex requirements and problem statements into innovative product solutions and must have deep experience managing products that support core business functions.

You will partner closely with the Chief Product Officer and other executive leaders to deliver measurable value towards corporate objectives with product solutions that streamline and enhance sales and business operations productivity. Your teams will rely on your strategic guidance, mentorship, and data-driven decision-making to deliver impactful products that integrate seamlessly into our business environments.

Strategic Leadership & Vision:
• Refine product strategies that focus on improving operational efficiencies, productivity, and business outcomes.
• Align product roadmaps with the company’s long-term vision and immediate strategic priorities, ensuring that development efforts yield tangible business benefits.
• Stay abreast of industry trends in enterprise solutions, operational tools, and backend systems to proactively identify new opportunities and mitigate potential threats.
Team Development & Management:
• Lead, inspire, and mentor Product Managers, providing them with the strategic guidance needed to develop and empower their respective business areas.
• Establish a performance-driven culture, setting clear goals, KPIs, and success metrics.
• Drive career development, training, and coaching programs to ensure continuous professional growth and a robust talent pipeline within the product organization.
Portfolio & Product Excellence:
• Oversee multiple product portfolios that focus on business-critical solutions—such as Sales, Operations, Customer Success including process automation tools, and operational excellence – ensuring they meet or exceed user and stakeholder expectations.
• Implement rigorous product discovery, validation, and testing methods that prioritize reliability, scalability, and measurable ROI with speed to market.
• Leverage data, user research, and operational metrics to make informed product decisions, ensuring product priorities are in direct service of business goals.
Cross-Functional Collaboration & Communication:
• Partner closely with Engineering, Data Intelligence, and IT teams to ensure that technical feasibility aligns with business requirements, striking a balance between innovation and process stability while addressing operational workflow pain points to inform product enhancements and roadmap.
• Collaborate with cross-functional business stakeholders—across Sales, Customer Success, Marketing, Operations, PMO, and Finance—to understand organizational objectives, integrate customer and team member feedback, and support strategic decision-making that guides the team direction and priorities.
• Communicate product plans, progress, and outcomes clearly and persuasively to the CPO, executive leadership, and other key stakeholders, fostering trust and transparency.
Operational Rigor & Governance:
• Implement standardized product management methodologies, frameworks, and toolkits that improve predictability, accountability, and cross-functional alignment across the product organization.
• Establish and maintain clear decision-making processes and governance structures that streamline prioritization and resource allocation.
• Champion a culture of continuous improvement, encouraging teams to identify inefficiencies, iterate quickly, and elevate product quality and performance.

• Bachelor’s degree required; MBA or relevant advanced degree preferred.
• 12 years of product management experience, including at least 5 years managing and scaling teams in a senior leadership role.
• Demonstrated success managing product lines focused on enterprise operations, backend systems, complex workflows, or business-critical software.
• Proven track record leading Product Managers and their teams, guiding them to deliver solutions that drive operational efficiencies and improve bottom-line results

     Technical & Business Acumen:

• Deep understanding of enterprise software ecosystems, operational tooling, and how products integrate with broader business processes. Deep Salesforce experience is a plus.
• Strong business and financial acumen with the ability to tie product initiatives to measurable business outcomes.

Leadership & Communication:

• Exceptional team building and mentorship skills, with a leadership style that fosters collaboration, accountability, and strategic thinking.
• Excellent communication and stakeholder management capabilities, able to influence and inspire across multiple levels of the organization.
• Computer competency and ability to work with a computer.
• Prioritize multiple tasks and projects simultaneously.
• Exceptional written and verbal communication skills.
• Punctuality expected, ready to report to work on a consistent basis.
• Attain and maintain high performance expectations on a monthly basis.
• Work in a fast-paced, high-volume setting.
• Use and navigate multiple computer systems with exceptional multi-tasking skills.
• Remain calm and professional during difficult discussions.
• Take constructive feedback.

 

 

National Debt Relief was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt. We are one of the most-trusted and best-rated consumer debt relief providers in the United States. As a leading debt settlement organization, we have helped over 450,000 people settle over $10 billion of debt, while empowering them to lead a healthier financial lifestyle and feel free to live their best life. At National Debt Relief, we treat our clients like real people. Our purpose is to elevate, empower, and transform their lives.

 

Rated A+ by the Better Business Bureau, our goal is to help individuals and families get out of debt with the least possible cost through conducting financial consultations, educating the consumer and recommending the appropriate solution. We become our clients' number one advocate to help them reestablish financial stability as quickly as possible.

 

National Debt Relief is a certified Great Place to Work®!

Forbes names National Debt Relief Best Debt Settlement Company of 2024!

Fortune names National Debt Relief Among Best Workplaces in New York!

3X Award Winner for Best Customer Service, Best Experience with Staff, and Best for Transparency by Consumer Affairs!

Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for each position across the US. Within the range, individual pay is determined by work location, job-related skills, experience, and relevant education or training. This good faith pay range is provided in compliance with NYC law and the laws of other jurisdictions that may require a salary range in job postings. The salary for this position is $239,500 to $302,000 annually.

National Debt Relief is a team-oriented environment full of rewards and growth opportunities for our employees. We are dedicated to our employee's success and growth within the company, through our employee mentorship and leadership programs.

 

Our extensive benefits package includes:

• Generous Medical, Dental, and Vision Benefits
• 401(k) with Company Match
• Paid Holidays, Volunteer Time Off, Sick Days, and Vacation
• 12 weeks Paid Parental Leave
• Pre-tax Transit Benefits
• No-Cost Life Insurance Benefits
• Voluntary Benefits Options
• ASPCA Pet Health Insurance Discount

 

National Debt Relief is a certified Great Place to Work®!

 

National Debt Relief is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law.

 

For information about our Employee Privacy Policy, please see here
For information about our Applicant Terms, please see here

 

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