As a Senior Analyst at National Debt Relief, you’ll use your analytic skills and data to shape our product strategy and enhance our customer experience. You’ll work with the product team to prioritize new features based on impact, ensure the right data is captured during the development process, build dashboards to measure key performance indicators (KPIs), analyze product performance post-launch and present your insights to leadership, identify areas to improve the product, and assist the product team in making informed decisions. You’ll collaborate closely with a cross-functional team including Product Management, Engineering, Marketing, Client Experience, and Client Success.

• Collaborate with Product Managers (PMs) to prioritize roadmaps using data analysis and impact.
• Work with PMs to define KPIs and ensure the right set of data will be captured by the product and available post launch.
• Monitor product launches and analyze user behavior.
• Build dashboards that allow PMs and stakeholders to monitor new features.
• Analyze the performance of a product post-launch and present insights and recommendations to leadership.
• Run ad-hoc data pulls and analysis to help the PMs and product team make informed, data-backed decisions.

Education/Experience:

• Bachelor’s degree or higher in Business, Economics, Computer Science, or related field.
• 5 years’ experience in product analysis, data analysis, or a related role.

 

Required Skills/Abilities:

• Expertise in pulling, visualizing, presenting, and analyzing data.
• Strong analytical and problem-solving skills with the ability to translate complex data into actionable insights.
• Excellent communication and presentation skill with the ability to effectively communicate technical concepts to non-technical stakeholders.
• Proficient in data analysis/business intelligence tools such as SQL, Python, and Tableau.
• Experience working Salesforce and CRM Analytics is preferred but not required.

 

 

National Debt Relief was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt. We are one of the most-trusted and best-rated consumer debt relief providers in the United States. As a leading debt settlement organization, we have helped over 450,000 people settle over $10 billion of debt, while empowering them to lead a healthier financial lifestyle and feel free to live their best life. At National Debt Relief, we treat our clients like real people. Our purpose is to elevate, empower, and transform their lives.

 

Rated A+ by the Better Business Bureau, our goal is to help individuals and families get out of debt with the least possible cost through conducting financial consultations, educating the consumer and recommending the appropriate solution. We become our clients' number one advocate to help them reestablish financial stability as quickly as possible.

 

National Debt Relief is a certified Great Place to Work®!

Forbes names National Debt Relief Best Debt Settlement Company of 2023!

3X Award Winner for Best Customer Service, Best Experience with Staff, and Best for Transparency by Consumer Affairs!

Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for each position across the US. Within the range, individual pay is determined by work location, job-related skills, experience, and relevant education or training. This good faith pay range is provided in compliance with NYC law and the laws of other jurisdictions that may require a salary range in job postings. The salary for this position is $96,000 - $116,250 annual.

National Debt Relief is a team-oriented environment full of rewards and growth opportunities for our employees. We are dedicated to our employee's success and growth within the company, through our employee mentorship and leadership programs.

 

Our extensive benefits package includes:

• Generous Medical, Dental, and Vision Benefits
• 401(k) with Company Match
• Paid Holidays, Volunteer Time Off, Sick Days, and Vacation
• 12 weeks Paid Parental Leave
• Pre-tax Transit Benefits
• No-Cost Life Insurance Benefits
• Voluntary Benefits Options
• ASPCA Pet Health Insurance Discount

 

National Debt Relief is a certified Great Place to Work®!

 

National Debt Relief is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law.

 

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For information about our Applicant Terms, please see here

 

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